Help & Support

How Can We Help?

Find answers, learn how to use Repetition, and get support.

Resources & Guides

Registration Protocol

Step-by-step guide for client registration, including adult and minor account setup, parent approval workflows, and multi-guardian setup.

View Protocol →

Frequently Asked Questions

How do I reset my password?

Click "Forgot password?" on the login page, enter your email, and follow the reset link sent to your inbox.

Can coaches leave feedback on my logs?

Yes! Coaches can add comments and tips directly on your food diary and training session logs. Scroll to "Coach Comments & Tips" to see their feedback.

What units does Repetition use?

Body metrics use imperial units: weight in pounds (lbs), height in feet/inches. Training uses kilometers and kilograms for consistency.

How do I view my progress reports?

Go to your Dashboard and click "Download Report". This generates a 30-day summary of your metrics, training, and nutrition trends.

What happens to minor accounts?

Parents must approve minor accounts. Once approved, minors can log their data and parents can track their wellness journey via the Parent Dashboard.

Can I change my role?

Only admins can assign roles. Contact your platform administrator to change your account type.